An Open-Admission Animal Shelter
Lollypop Farm, the Humane Society of Greater Rochester, is an open-admission animal shelter. This means that we will not turn away any pet based on age, health issues or injuries, behavioral problems, or aggression. As an open-admission shelter, we are able to provide shelter and care to animals who would otherwise have no safe refuge. Ultimately, we want to prevent the surrender of pets by helping owners with the problems they may be facing, to serve as a refuge when pets are in need, and to send pets available for adoption to loving new homes.
More Information and Frequently Asked Questions
In the Greater Rochester community, Lollypop Farm has the largest capacity for animal care and is the only organization to accept stray and unwanted pets of all species. And so we view responsible open-admissions as a much-needed service that prevents neglect and unnecessary suffering. For every pet who arrives at Lollypop Farm, we keep in mind each animal’s individual needs. There is no time limit or predetermined length of stay for any of the animals in our care. The vast majority of pets are placed for adoption or transferred to another animal welfare group when a pet’s needs are different than we are able to accommodate.
If a safe and humane solution can’t be reached, the animal may be humanely euthanized. Lollypop Farm will not turn its back on an animal in need, even if that means the most humane option for that animal is to provide a dignified and humane end. Pets are always treated with kindness, dignity, and compassion.
As the region’s largest and only open-admission animal welfare organization, Lollypop Farm takes in more animals than any other organization in the area. Sadly, some of these animals are severely ill or injured, or have a temperament which makes them dangerous to place into a home. Lollypop Farm will not place these animals for adoption. We have a responsibility to the community to not adopt animals who could be dangerous, and we have a duty to animals who are suffering to not prolong their pain.
Lollypop Farm’s euthanasia rate has steadily declined over the past decade, and we continue to strive to reduce the number of animals who must be humanely euthanized.
- A low-cost spay/neuter program for qualified dog and cat owners and feral cat caretakers to reduce the number of unwanted litters.
- A free pet behavior helpline (Pet Peeves) to provide training and behavioral advice about issues that may lead pet owners to surrender a pet.
- A Pet Pantry to help those in need feed their pets.
- Humane law enforcement to address neglect and cruelty to animals.
- Dog training classes and pet behavior consultations to help pet owners prevent and address behavioral concerns.
- Humane education programs to teach people of all ages about responsible pet care.
- Advice for pet-owning renters and links to pet-friendly rental communities.
When people are looking to rehome their pet, we ensure that they have access to the resources our community offers before they make the decision to surrender their pet to Lollypop Farm. Our website refers pet owners to the assistance programs that address issues pet owners might be experiencing. We also provide suggestions and resources for re-homing, and offer links to other area animal rescues.
Lollypop Farm is here to help and we ask that pet owners contact us before coming to the shelter to surrender your pet. We take this opportunity to provide information on resources available throughout the community to help find the best options for the pet and owner, which may include scheduling an appointment to surrender the pet. Scheduling appointments allows us to help the communities neediest pets first and to manage the number of animals we are caring for in the shelter. If an owner still decides to surrender their pet, we’ll advise them of the potential outcome for their pet and let them make a decision based on that information.
To provide the best outcome possible for each animal, a variety of resources are available to meet that pet’s needs:
- A full-service in-house veterinary clinic to address most medical needs
- A behavioral modification program to help pets with some behavior issues
- An extensive foster care volunteer program that expands our capacity of care for young kittens and pets who need long-term rehabilitation
- Collaborations with rescues groups and shelters to transfer pets
- Focused efforts to reunite stray pets with their owners.
Once a pet is available for adoption, our focus is on making successful long-term matches between pets and adopters. Again, there is no time limit for pets once they are available for adoption. And we offer incentives to encourage more adoptions such as waiving fees for seniors when they adopt dogs or cats who are 6 years of age or older, reduced-fee adoptions for veterans/military, frequent adoption specials, fee-free cat adoption days, and satellite adoption centers around the community.
We partner with many local, regional, and national animal welfare groups. We work closely with Rochester Animal Services, town animal controls, and rescue groups. We connect with the local veterinarians and pet stores. And we look to you as a partner as well.
When you volunteer or make a donation, your support directly saves the lives of pets in need and makes community programs possible. And when you choose to adopt your next pet, spay or neuter your pet, or share the message of responsible pet ownership—you are making a difference!
We don’t support euthanasia either, but until an entire community can meet the needs of every pet, it will occur—somewhere. Euthanasia is not the fault of any shelter, public or private.
By supporting Lollypop Farm, you are supporting a humane community for the animals. We look to help the entire community to solve the problem of homeless and abused pets—not just those housed in our shelter. As an open-admission shelter with robust prevention programs for the community and resources for pets in the shelter, we continually strive to do what we can to save as many pets as possible. As an independent, non-profit organization that relies on donations to help thousands of animals each year, you make that happen.