Contact the Admissions Counselor
If you feel you have an emergency that requires you to surrender your pet to Lollypop Farm immediately, please give us a call at 585-223-1330.
If you are considering surrendering your pet, please complete this form or call us at 585-223-1330 x275 to share your information with our Admissions Counselors. They will be in touch with you to offer potential solutions and resources to best help you and your pet, and if necessary, they will schedule an appointment to surrender your pet to Lollypop Farm. We want to help ensure space and resources for all pets being brought to the shelter. Please note: Due to high call volumes, your call will be returned as soon as possible in the order received. Thank you for your patience.