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Humane Society of Greater Rochester

Report Animal Cruelty

Animals in need are relying on you! Stop animal cruelty crimes when you see them by contacting the Humane Law Enforcement Department at Lollypop Farm OR 9-1-1  in the case of an emergency. You can help bring an abuser to justice and make a second chance possible for an abused pet.

Calling the Lollypop Farm Humane Law Enforcement Department 

To report animal abuse or neglect in Monroe, Livingston, Genesee or Orleans counties, call our Humane Law Enforcement Department at 585-223-6500

Calls between the hours of 8:00 a.m. – 4:00 p.m. will be answered by a dispatcher. Outside of these hours, please leave a message, and our Humane Law Enforcement Department will get back to you as soon as possible. 

Allegations of physical abuse require a witness’s name and contact number. Such information will be treated as confidential by us unless the matter turns into an arrest and/or prosecution or unless a subpoena or court order requires such disclosure. 

!! IMPORTANT: Anyone filing a false report may be prosecuted under New York Penal Law section 240.50. Filing a false report is punishable by imprisonment not exceeding 1 year, a fine not exceeding $1,000, or both.

No information regarding an ongoing investigation will be discussed with anyone but a victim animal owner. General inquiries from the public will not be accepted.

Signs of Neglect or Abuse



Thank you for your concern for pets in our community. Here are some examples of circumstances where abuse or neglect may be occurring. If you witness any of the following please give our Humane Law Enforcement Department a call at 585-223-6500.

  • A tight collar causing injury
  • Untreated wounds or illnesses
  • Extremely thin or emaciated animals
  • Animal tied up outside without adequate food or water
  • Unsanitary living conditions
  • Hoarding numerous animals
  • Animals left alone in a car during extreme weather
  • Injuries, especially to more than one locations on the body or at different stages of healing
  • A changing story on how injuries occur

What Happens Next?



After a call is made to our Humane Law Enforcement team, an investigation may take place. This will include documenting the scene and speaking with individuals involved. If an animal is in imminent danger, our investigators may choose to remove an animal from danger.

The animals involved may need to be examined by a veterinarian as “evidence,” and may end up in the care of Lollypop Farm if necessary. In some cases, investigators may make multiple visits to check on the animal’s well being, or encourage owners to fix any problems (such as getting the animal appropriate outdoor housing). If a suspect is arrested, animal cruelty crimes are tried in a court of law, which may be a long process. All cases are different, and solutions are different depending on circumstances.

No information regarding an ongoing investigation or trial will be discussed with anyone, but a victim animal owner. General inquiries from the public will not be accepted.

Sign the Pledge to Report Animal Cruelty



Far too often, abused pets suffer in silence. Use your voice for pets in need. Take the pledge to report animal abuse and neglect when you see it by calling Lollypop Farm Humane Law Enforcement or 9-1-1.

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