COVID-19 Procedures

Lollypop Farm COVID-19 Procedures (Updated 1/6/2021)

We will get through this together. The challenges of this pandemic have been unlike any we’ve ever seen before, but with your help we can keep our staff, volunteers, and visitors safe. Please take a moment to read through Lollypop Farm’s current safety protocols for COVID-19. Together we can help keep our community safe, and continue to provide life-saving care for homeless and abused pets.

Current Visitor Guidelines
Hours and Locations
Veterinary Services
In-Kind Donation Drop Off
Humane Law Enforcement
Other Programs and Services
Help Pets in Need

Current Visitor Guidelines

  • Due to the recent increase in COVID-19 cases in our community (1/6/2021) Lollypop Farm will be holding all adoptions by appointment only. Appointments may be scheduled up to 7 days in advance here.
  • If you or someone who have had contact with are displaying symptoms of or have tested positive for COVID-19, please reschedule your visit to Lollypop Farm for the health and safety of our community.
  • All Lollypop Farm visitors must wear masks while inside the building.
  • We ask that you maintain a safe distance of 6 feet from staff, volunteers, and other visitors.
  • You may be asked a series of health-screening questions during your visit at Lollypop Farm to help ensure the safety of those visiting and the employees you interact with.
  • As always, Lollypop Farm is regularly sanitized for the prevention of disease. We will continue to maintain this standard and increase cleaning protocols for public spaces as needed. Hand sanitizer stations have been added to our main lobby and farm walk for your convenience.

Hours and Locations

Lollypop Farm’s main Fairport location may be visited by appointment only. Entrances will locked during this time.

Satellite adoption locations are currently open during regular business hours. View our current business hours and locations.

The Lollypop Farm Petting Area is closed for the winter season.

Adoptions

Adoption services at our main Fairport shelter location are currently being offered by appointment only. Appointments may be scheduled up to 7 days in advance. A limited number of appointments are available each day. If appointments are booked, we ask for you patience and that you check back regularly for new available appointments and cancellations.

Adoption appointments are not being held for specific pets unless otherwise indicated in that pet’s online bio. Please see the pet’s bio if it indicates “for appointment only” for more information on how to schedule a meet-and-greet. Adoption appointments scheduled through this calendar are to meet with a counselor and animals that may be available at that time. We cannot guarantee which animals will be available for your appointment.

If specified in a pet’s online bio, please contact the staff member conducting their appointments by email.

You may only schedule one adoption appointment at a time. Multiple appointments for the same person will be cancelled.

Adoption appointments are species specific. To limit traffic in the building, adoption counselors will only be able to show you pets specific to your appointment type.

If specified in a pet’s online bio, please contact the staff member conducting their appointments by email.

You will receive a confirmation call from an adoption counselor between 8am and 11am the morning of your appointment.

Please call 585-223-1330 x 226 when you arrive for your appointment.

Whenever possible dog adoption meet-and-greets will be held outside or in our large training room. If weather does not permit or the training room is not available, guests will be limited to two people in our smaller meet-and-greet areas.

Cat adopters will be limited to two people at a time in meet-and-greet areas due to the size of the room.

Farm animal and equine adoptions are being conducted as normal.

Check out for your adoption may be completed curb-side to help limit the number of people in adoption locations.

Admissions

Admissions are currently being held by curb-side appointments. To learn more or schedule an appointment to surrender a pet, please visit lollypop.org/admissions.

If for any reason, you are having an emergency and must surrender your pet immediately please call us at 585-223-1330 during normal business hours.

Veterinary Services

Veterinary services for community cats and through the Lollypop Farm Spay/Neuter Incentive Program (S.N.I.P.) are currently served by curb-side appointment. Please visit our website for details.

In-Kind Donation Drop Off

Lollypop Farm is thankful for the support we receive from the community including items donated to help us care for the pets at the shelter. If you are bringing supplies to the shelter to donate, please call us at 585-223-1330 x 222 for assistance and to be let in the building. Please visit our wishlist page for a list of items currently needed. When you arrive to make your donation, check-in at the front desk to receive a receipt for your donation.

Not comfortable visit the shelter? We completely understand. You can still help provide for the pets in our care. Visit our Amazon wishlist to have items sent directly to the shelter.

Humane Law Enforcement

Throughout the COVID-19 pandemic Lollypop Farm Humane Law Enforcement Officers have continued to seek justice for abused pets in our community. Our officers investigate and enforce the animal cruelty laws of New York State in Monroe, Livingston, Genesee, and Orleans counties. If you suspect animal cruelty, please call our Humane Law Enforcement Department a call at 585-223-6500 or call 9-1-1 for immediate assistance.

Other Programs and Services

A variety of both in person and virtual humane education programs are being offered by Lollypop Farm. Please check our website for upcoming programming.

  • Educators and scouting program leaders can find materials and more information on virtual classroom programming here.
  • Virtual scout workshops are available for scout leaders here.

Help Pets in Need

Your support is needed now more than ever to give homeless and abused pets the second chances they deserve. Here are just some of the ways you can make sure that pets are not forgotten during this uncertain time.